GENERAL INFO

SHIPMENT

STANDARD SHIPPING ON DOMESTIC ORDERS

At House of Trends, it takes 2 to 3 business days for processing your order and additional 3 to 5 business days to ship.

CHANGING SHIPPING ADDRESS

House of Trends has the policy to deliver orders to the addresses that are provided on the order when it is initially placed. We do not have any policy that allows changing address.

AM I ABLE TO CANCEL MY ORDER?

Once an order is processed, our system does not allow us to modify or cancel the shipment.

HOW CAN I TRACK MY ORDER?

Once your shipment is dispatched from the House of Trends, we will send you an email with the corresponding tracking information.

What is the Return Policy at House of Trends?

For one reason or other, if our customer is not satisfied with their purchase from House of Trends, we offer a return and refund within 30 days of purchase. SOME RESTRICTIONS APPLY.

Sale products are final sales and cannot be returned. A 7 day return notification will pop up on the ordering page of the product that has this return policy.

To Request a Return

The Return Process at House of Trends begins when the customer contacts our Customer Service Team to request a return of any product. Customers are responsible for the shipping fee related to the returned package.

What is the Refund Policy at the House of Trends?

Once your return has been processed, we will send you the confirmation of your refund in the form of store credit.